Congratulations & welcome to Rebecca Hoods Lash Academy where once your training is completed you will be crowned a Lash Pro !


Classic Lash Training ( Fully Accredited )

Russian Volume Training ( Fully Accredited )
Must have at least 6 months classic lash experience and must provide a certificate as evidence of prior training


Swift Lashes ( Fully Accredited )

Advanced Classic Lash Training ( No accreditation required)

Advanced Volume Training ( No accreditation required)

1-1 ( tailor made package for the individual, 1-1 training can be Classic Lash training / Volume lash training or advanced training)

Online Specialised looks

Advanced Brow Training & Makeup Workshops

Kits and products are available to purchase and we are working on many more !

Please read your pre course learning booklet and we recommend that you print it off so you can easily refer to it. It is an important step of your journey being crowned a RH Lash Pro we have designed this with care and so that you can have more time practising lashing once you arrive at the academy. You will be required to take a test of 20 questions as part of your accreditation based on your pre course learning on arrival at the academy. It is a pass or fail test.



Rebecca Hood

Becks started out as a Hairdresser in 1998 and enjoyed 8 years in the industry after this she decided to have a career change and went off on a new your wondering what that was ? well you will have to wait until you come on your training ! After 9 years she decided to go back into Hairdressing however she wanted to add some strings to her bow and did lots of different courses one of which being a Semi Permanent eyelash course which she went straight into practising on clients. However she quickly realised that there was a lot more to lashing than meets the

eye and so she set out on a venture to find the best lash training in the country and did. She has done an immense amount of lash training to date. Becks then moved to the South West where she became a lash trainer for one of the biggest UK brands. Becks helps a massive amount of lash techs and noticed that there is a gap in support and thats what she wants to provide.

Becks also offers advanced brow workshops and makeup workshops.

You are about to join her in her stunning academy set in a beautiful location where you will receive her training and her support. Your not on your own you are now part of her lash family !

Post training support:

- Your trainer
- A closed FB group with our trained technicians as members

- Customer services
- Advanced Training

Follow us on our social media platforms Rebecca Hood’s Lash Academy you can find us on Facebook & Instagram

Pre Course Learning Contents:

Earning Potentials
The Consultation Process

Client Complaints

Patch Testing

Anatomy and Physiology

Eye Wash

Business Regulations

Qualifications and Insurance

Health and Safety Hygiene





When creating a price list for your new lash treatments there are some factors that you will need to take into consideration:

Your competitors

Your skills
Your overheads

Top Tip from Becks:

“ When i was a hairdresser i based my prices on affordability for my clients i always knew that i was undercharging however i received a call from a new client and when i asked her where she had heard from me she said a friend recommended me because i was cheap ! OMG my heart sunk I couldn't believe that that was what people thought of me. I recommend that when you are practising you just ask for the costs of your products covered taking into account your salon bills too then as soon as you are ready you charge the right price.”

Its hard when creating your price list to get it just right for you and your clientele. Bare in mind what Becks has said about undercharging.

Also note that you are investing in great training. Rebecca’s Lash academy will push to be the best so should you !

Don't undersell yourself you can quickly earn a great income rom lashing alone, it the fastest growing treatment in the beauty industry so far and what's great is the fact that your clients return every 2-3 weeks, you soon find yourself fully booked.


Understanding the client.

What are your clients expectations ?

Can you give them what they are asking for ?

If a client is booked in for Classic Lashes and she has sparse natural lashes but she wants them looking really full can you give them what they want ? the answer is possibly no as we can only work with what lashes the client has naturally in a Classic Lash treatment. They need to be made aware of this so not to disappoint. However you can add more lashes if you were to do a set of volume lashes. In some cases clients will prefer to have a more natural look that they can wear every day a more natural set of lashes would be applied in this case you may only cover around 60% of the natural lashes. They would also have to be willing to attend maintenance / infill visits if they were wanting to keep their lashes looking full. Those clients who do not wish to have their lashes maintained who are wanting them done for a wedding or holiday for example would be ideal for swift lashes.

An important part of the consultation process is to identify any possible contraindications that a client may have to treatment. See the contraindications section which goes into further detail.

Always fill out a client record card in pen. Use your influence to strike a balance.

Let your client have the last say. Some clients just have to have the last say so be it. If your treatment room is too hot turn the heating down, too cold ? turn it up a little. Treatment chair / bed too uncomfortable ? Let them change their position or offer a pillow maybe for back support, be professional and keep that beautiful smile.


It is good working practice to have a complaints procedure in place. Dealing with complaints can be managed like this:
Understand why the client is complaining.
Identify a solution to resolve the complaint

Review the complaint afterwards to see if there is anything that can be changed in your workplace to prevent this from happening again.

If you feel that a complaint should be disputed because you have carried out the treatment professionally say for an example the client is asking for a refund but you have offered them an alternative and tried to help as much as possible then you are quite within your right to refuse.


GPDR and what it means to you.

Under the Data Protection Act you must store your client record cards in a locked cupboard or container with the keys in a safe place. If you use software for your records then it must be password protected. GDPR aims to give individuals greater control over their personal data. For this reason, it is crucial that existing procedures for dealing with personal data are reviewed and amended where necessary. Data subjects now have the right to request their data be edited or erased, and it is up to your organisation to ensure procedures are in place to deal with such requests. Perhaps one of the key drivers for the changes is the right for an individual to prevent their data being used for direct marketing purposes, as is the right to challenge and prevent automated decision making and profiling. Regardless of complaints or investigations, adopting transparent procedures will help mitigate any future problems with the regulator. If your organisation already takes care handling personal data under the existing laws, then the transition to GDPR should not be a cause for concern.


You must follow the manufacturers guidelines for the adhesive that you use when carrying out your lash treatments. You must also check with your insurance company whether they require you to undertake patch tests for your clients. Your insurance company will guide you further on this subject.

If a patch test is required NEVER put adhesive anywhere in your clients skin. When you apply lashes to your client your adhesive should never touch the skin so why would you patch test on the skin ?

Patch test application:

Apply 3-5 eyelashes with the same adhesive you will use during treatment on the outer corners of the clients eyelashes with a fine semi permanent eyelash we recommend a 0.7

this will blend in better with the clients natural lashes whilst she is wearing the patch test. A patch test should be carried out at least 48 hours prior to treatment and usually no more than 7 days before. When you have applied the lashes record it on a client record card with the date that the patch test was carried out in front of the client and ask them to sign the client record card to confirm that the patch test has been carried out (always use a pen when completing a client record card).

In order to be a competent Lash Technician you must have a good understanding of The Skin, Eye and Eyelash Anatomy and Physiology and also Contraindications.

Lets learn about the Anatomy and Physiology so we understand the theory behind the eyelash application process.


The skin is our bodies largest organ. It protects everything that is inside the body. There are 3 main layers of the skin.


These are:


The epidermis


The dermis



The subcutaneous layer





The Epidermis is the layer of skin on the surface that we can see this layer of skin is continually hard at work. Below the epidermis new skin cells are always forming. They then work their way up to the top of the Epidermis. This area is commonly known as the Cornea. This process takes two to four weeks and is known as the keratinisation. As new skin cells are produced old ones die these are known as stratum corneum these are the skin cells that we can actually see.

The Epidermis layer of skin has several sub layers these are:

The Stratum Corneum, is the outer layer of skin that is known as the horny layer. Its keratinised cells are continually being shed and replaced by underlying cells that rise up to the surface.

The Stratum Licidum, consists of small transparent cells that light can be passed through. The Stratum Licidium is found on the palms of hands and the soles of feet.

The Stratum Granulosum, consists of cells that are undergoing a change in the horny substance called keratin. These cells are pushed up and then become the stratum corneum.

The Stratum Spinosum, consists of cells that are in their early stages of keratinisation. This is the layer that gives your skin its colour because it contains the melanin granules.

The Stratum Basale / Germinativum, has several layers of different shaped cells. The deepest layer is responsible for the growth of the epidermis through cell division. This protects the sensitive skin cells below from the suns rays.


The dermis, the skin's next layer, is a thick layer of fibrous and elastic tissue (made mostly of collagen, with a small but important component of elastin) that gives the skin its flexibility and strength. The dermis contains nerve endings, sweat glands and oil (sebaceous) glands, hair follicles, and blood vessels.

Anatomy and Structure

The dermis has two parts: a thin, upper layer known as the papillary dermis, and a thick, lower layer known as the reticular dermis. Its thickness varies depending on the location of the skin. For example, the dermis on the eyelids is 0.6 millimetres thick; on the back, the palms of hands and the soles of feet it's 3 millimetres thick. The dermis contains a lot of the body's water supply and it has important roles in both regulating temperature and providing blood to the epidermis.

Structures found in the dermis include:

  • Connective tissue - Specifically collagen and elastin

  • Blood capillaries (the smallest of blood vessels) and other small vessels

  • Lymph vessels

  • Sweat glands

  • Sebaceous glands, (oil glands) - Best known for becoming plugged and causing the

    dreaded white heads of acne, the sebaceous glands play an important role in protecting the body
    Nerve endings

  • The body contains close to two million hair follicles

Tissue Composition

The dermis is composed of three types of tissues that are present throughout the dermis, not in layers:

  • Collagen

  • Elastic tissue

  • Reticular fibers

The papillary layer, the upper layer of the dermis, contains a thin arrangement of collagen fibres.

The lower, reticular layer is thicker and made of thick collagen fibres that are arranged parallel to the surface of the skin.

Roles It Plays

The dermis is the thickest layer of skin and arguably the most important. It plays several key roles, including:
Producing sweat and regulating the body's temperature. Within the dermis are sweat glands that produce sweat that comes out of the pores. The body sweats as a way to cool itself off, regulate temperature and flush out toxins. There are more than 2.5 million sweat glands in the body, and there are two different types: apocrine and eccrine. Apocrine sweat glands are found in the more odorous parts of the body, including the armpits, scalp and genital region. The sweat glands, which become active during puberty, secrete their substances into the hair follicles. The sweat that is secreted is actually odourless at first; it only starts to smell when it comes in contact with skin bacteria. Eccrine sweat glands are located throughout the rest of the body: on the palms, the soles of feet, armpits and the forehead. These glands emit their substances directly to the surface of the skin. Producing oil. The sebaceous glands produce sebum or oil. Sebum prevents bacterial growth on the skin and conditions the hair and skin. If the follicle in which sebaceous glands are located becomes clogged with excess oil or dead skin cells, a pimple develops.

Growing hair. Hair follicles are located in the dermis. Every follicle root is attached to tiny muscles, known as arrectorpili muscles, that contract when the body becomes cold or scared causing goosebumps.

Feeling. The dermis is full of nerve endings that send signals to the brain about how things feel: if something hurts, itches or feels good.
Distributing blood. Blood vessels are located in the dermis, which feeds the skin, removes toxins. and supply the epidermis with blood.

Protecting the rest of the body. The dermis contains phagocytes, which are cells that consume potentially harmful toxins and impurities, including bacteria. The dermis already protects the body, but the phagocytes provide an additional layer of protection from anything harmful that has penetrated the epidermis.

Giving the skin structure so it holds its shape - The dermal layer is responsible for the turgor of the skin, acting in a similar way as does the foundation of a building.

Subcutaneous Tissue Composition

The skin is composed of three layers: the epidermis, the dermis, and subcutaneous tissue. There are several structures and specialised cells that exist within subcutaneous tissue, including:

  • Collagen and elastin fibers

  • Fat cells

  • Blood vessels

  • Sebaceous glands

  • Nerve endings

  • Hair follicle roots

Subcutaneous tissue is largely composed of adipose tissue (fat tissue) that is made up of adipocytes, or fat cells. The amount of adipose tissue varies throughout the body. It's thickest in the buttocks, the palms of the hands and the soles of the feet. The size of adipocytes is determined by an individual's nutritional habits. Generally speaking, a person that maintains healthy diet and exercise habits has smaller adipocytes and is less likely to be overweight.

Functions of Subcutaneous Tissue

The adipose tissue acts as an energy reserve. Once the body uses up energy that's acquired from carbohydrate consumption, it turns to adipose tissue as a fuel source, which can lead to weight loss. Adipocytes can swell or shrink depending on whether fat is being stored or used.

Additionally, this fat acts as armour that protects muscles, bones, organs, and more delicate tissues. Think of subcutaneous tissue as the protective gear that athletes like football and ice hockey players wear. It's like the body's natural padding. It cushions the body and protects its insides whenever a person takes a hit or a fall. Falling on the ground would hurt a lot more if subcutaneous tissue didn't exist.

It also regulates body temperature by making sure that the internal temperature isn't too hot or too cold. Subcutaneous tissue essentially insulates the body, which allows a person to go outside on a cold day without freezing to death.

Subcutaneous tissue starts to thin out as a person ages. This weakened layer of insulation makes the body more prone to hypothermia because less tissue makes it harder to stay warm. The loss of subcutaneous tissue also causes the body to sweat less, which, in turn, makes it harder to stay cool. It can also affect the body's reaction to certain medications that are absorbed by the subcutaneous tissue.

Anatomically speaking, the location and thickness of subcutaneous tissue differ by gender. For example, men tend to accumulate more subcutaneous tissue around the abdomen and the shoulders, while women tend to accumulate it around the thighs, the hips, and the buttocks.

So there you have it ! How amazing and incredible is our skin something that we take for granted.


Magnificent, complex and hardworking, our eyes are amazing organs. Our sight helps us navigate our way through the world, but sadly, it’s something many of us take for granted.







The anatomy of your eye

Before you can truly understand eye diseases, it helps to learn a little about the eye itself. Despite being small (on average, each eye is around
2.5cm in diameter), it’s one of our most important organs. Our eyes have a lot of working parts and each part has a complex role in helping us see.

How do our eyes work?

Our eyes are like tiny cameras that process the light reflected off surfaces to create images we see. The iris (a muscle that acts like a lens) controls the size of the pupil (similar to aperture). If the light entering our eye is too bright, our iris reduces the size of the pupil. When it’s dark, the iris in the pupil is enlarged or dilated, to maximise the amount of light entering the eye.

After receiving the correctly focused light, the retina’s job is to analyse colour, intensity and form to transmit these as electric impulses to the brain. The optic nerve connects various parts of our brain so that our emotions, experiences and visual impulses are combined together as an image that we not only see, but actually perceive. The image from the retina is actually upside down: our brains flips the image around so we don’t get confused.


Depending on how near or far away the object is that we’re looking at, the cornea and lens work together to bring the light into focus on the retina (the back of the eye). The lens is the more dynamic of the two, especially in young people, changing in its shape (thickness and curvature) to help us shift focus. When the light from an image isn’t perfectly focused, this can often be remedied with the assistance of appropriate glasses or contact lenses.

Cornea: this is the clear front ‘window' of the eye. It continues backwards to form the tough outer fibrous coat of the eyeball. Visible at the white part of the eye, this coat is called the sclera.

Iris: this acts as a gatekeeper to control the amount of light entering the eye. The iris also gives the eye its beautiful colour.

Lens: a clear specialised protein structure which helps focus images by adjusting the eye's focusing power according to how near or far away an object is.

Vitreous gel: this is a clear, firm jelly which forms the main bulk of the eye between the lens and the retina, and helps to support its internal structure.

Ciliary body: this muscle changes the shape of the lens to allow for focusing. It’s also a gland which produces a watery fluid called the aqueous humor. The balance between the production and drainage of this fluid is one of the key factors that creates the pressure to which the eye is ‘pumped up'.

Retina: delicate and finely layered nerve cells which line the inside of the eye. The retina receives light (like the film in analog cameras) and converts it into electrical signals for transmission to the brain.

Macula: this contains the greatest concentration of light-sensitive cells, called photoreceptors, allowing us to see things in great detail and receive colour signals.

Optic nerve: this nerve is formed from all the fine nerve fibres that originate from the photoreceptors in the retina. These fibres gather into a cable-like bundle and exit the back of the eye through small openings in its tough outer coat. The head of this optic nerve is viewed through the pupil as a structure called the optic disc


Eyelids are something that most people take for granted. We see their function as protecting the eyes and allowing us to sleep. However, eyelids play a far greater role in maintaining good vision than most realise. In basic terms, the eyelid is a fold of skin (in fact two folds consisting of the upper and lower eyelids). They are the thinnest skin on the body. Connected to the eyelid is a muscle that is responsible for the opening and closing of the lid – this can be voluntary (such as sleeping) or involuntary (blinking).
The role of the eyelids

The main role of the eyelids is to protect the eye. It’s vital that the surface of the eye (the cornea) remains constantly moist, so the eyelid is responsible for spreading the tear film evenly across the surface. When we sleep, the eyelids don’t simply block out light, they keep the cornea from drying out. Ancillary to the eyelids are the eyebrows, which protect the eyes from dirt, debris and sweat, and the blink reflex, which protects the eyes from foreign bodies.

Here are its key components:

The outer or inner corner of the eye, where the upper and lower lids meet.

Near where the eyelash is connected to the eyelid margins. They are a type of gland.

Eyelashes ate attached to the margins of the eyelid.

Located on the on the eyelid margin, There are two lacrimal puncta in the (inside) portion of each eyelid. Together, they function to collect tears produced by the lacrimal glands.

A muscle contraction that opens the eye.

Are located at the rim of the eyelids inside the tarsal plate, responsible for the supply of meibum, an oily substance that prevents evaporation of the eye's tear film.

This muscle closes the eye.

Is the opening between the upper and lower eye lids

This is the skin indentation that sits across the upper eyelid. Some people don’t have one.


On our bodies we have three types of hair these are:

Vellus Hairs

Are short, thin, slightly coloured, and barely noticeable hair that develops on most of a people's bodies during childhood. Exceptions include the lips, the back of the ear, the palm of the hand, the sole of the foot, some external genital areas, the navel, and scar tissue.

Terminal hairs

Are thick, long, and dark, as compared with vellus hair. During puberty, the increase in androgenic hormone levels causes vellus hair to be replaced with terminal hair in certain parts of the human body.

Intermediate Hairs

Develop from vellus hairs during puberty which are rooted deep and are course. These are the hairs that are often removed during treatments.


Eyelashes are human hairs on the upper and lower eyelids. Each eyelid has layers of eyelashes within a row, we can have three to five layers of eyelashes in the eyelid, which protect and frame the eyes. They have the similar anatomy of the human body hair. They are anchored to the eyelid by a root. There are small muscles located in the eyelids which, with a muscular contraction, -a reflective and automatic response-, they blink and close the eyes before an external threat, like particles of dust, or any foreign agent which could cause damage to the eyes. In every blink the eyelashes close access to the eyes like curtains. And, in every blink, the eyes are irrigated with a lubricant secretion from sebaceous glands -tear glands- running along the edge of the eyelid, with their openings between the eyelashes. This lubrication ensures that the eyes don't dry out, keeping them wet and healthy.

Eyelashes on the upper eyelid are longer than those of the lower eyelid. The upper eyelashes can reach a length of an average of 8 mm., and tend to curve upwards. The upper eyelid has more eyelashes: around seventy to one hundred fifty lashes and the lower eyelid has generally a row of sixty to eighty eyelashes, smaller and they curve downwards. This curved shape of both rows of eyelashes helps to slip sweat and foreign particles out of the eyes.

Like all the hair in the human body, eyelashes are a biological polymer, made up of about 10 per cent of water and 90 per cent of proteins, such as keratins, and melanins, the substances that give hair its colour and as with all human hair, they are fed by follicles, located below the skin.

Eyelash and Hair Growth

Although it may not seem like it, hair growth is a preset function of the body. Every hair on your body follows a specific growth cycle and will grow to a specific length. Hair follows a three-phase growth cycle and eventually falls out, which is typically nothing to worry about. In fact, body hair, including eyelashes, completely replaces itself every few years.

Anagen (Growth) Phase

The anagen phase is also called the growth phase. This is the phase when lashes are actively growing, and it lasts between 30 and 45 days. Only about 40 percent of the upper lashes and 15 percent of the lower lashes are in the anagen phase at any one time. Each lash will grow to a specific length and then stop.

Catagen (Transition) Phase

The catagen phase is also known as the transition phase. During this phase, the lash stops growing and the hair follicle shrinks. If an eyelash falls out or is plucked out during this phase, it won’t grow back right away because the follicle needs to complete the catagen phase before it can move on to the next one. This phase lasts between two and three weeks.

Telogen (Resting) Phase

The telogen phase is also referred to as the resting phase. This phase can last up to 14 weeks before the eyelash falls out and a new one begins to grow. Because each individual lash is in its own phase of the growing cycle, it’s normal for a few lashes to fall out most days. Typically we loose 3-5 eyelashes per day.

Top tip

Unless your client asks you for an in-depth answer to the lash life cycle all you need to make them aware of is this. On average we loose 3 - 5 eyelashes per day known as the lash life cycle. This is why if you love your lashes you must have regular 2-3 week maintenance appointments to keep them looking fresh and pretty.


Contraindication means a condition that may stop or prevent a client from having a lash treatment done. There are 2 types of contraindication the first is a total contraindication that means a client CAN NOT have the treatment and there is a restrictive contraindication a condition that we need to be aware of however the treatment may still be carried out. As lash technicians we need to be aware of this. Lets have a look at Lash Contraindications:


Alopecia is a general term for hair loss. Alopecia areata is a specific, common cause of hair loss that can occur at any age. It usually causes small, coin-sized, round patches of baldness on the scalp, although hair elsewhere such as the beard, eyebrows, eyelashes, body and limbs can be affected.

Contraindication Summary: Restrictive a client may have Alopecia but it does not effect the eyelashes.

Bell’s Palsy

Bell's palsy is a condition that causes a temporary weakness or paralysis of the muscles in the face. It can occur when the nerve that controls your facial muscles becomes inflamed, swollen, or compressed. The condition causes one side of your face to droop or become stiff.

Contraindication Summary: Restrictive


is a common condition where the edges of the eyelids (eyelid margins) become red and swollen (inflamed)

Blepharitis can develop at any age, and symptoms can include:

  • itchy, sore and red eyelids that stick together

  • crusty or greasy eyelashes

  • a burning, gritty sensation in your eyes

  • increased sensitivity to light (photophobia)

  • swollen eyelid margins

  • finding contact lenses uncomfortable to wear

  • abnormal eyelash growth or loss of eyelashes in severe cases

    In most cases both eyes are affected, but one eye can be more affected than the other. The symptoms tend to be worse in the morning.


  • Contraindication Summary: Total


A cataract is a clouding of the lens in the eye which leads to a decrease in vision. Cataracts often develop slowly and can affect one or both eyes. Symptoms may include faded colors, blurry vision, halos around light, trouble with bright lights, and trouble seeing at night.

Contraindication Summary: Restrictive


Extreme or irrational fear of confined places. You may ask yourself why would claustrophobia effect the treatment ? If you are asking your client to close their eyes and not to open them whilst you carry out your treatment this could make them nervous. Reassure them that if they feel discomfort to let you know and you can assist where necessary. Some people will not have the treatment done.

Contraindication Summary: Restrictive


Conjunctivitis is an inflammation or swelling of the conjunctiva. The conjunctiva is the thin transparent layer of tissue that lines the inner surface of the eyelid and covers the white part of the eye.

Contraindication Summary: Total

Contagious Disease
Any contagious disease is a total contraindication and a treatment should not be performed.

Contraindication Summary: Total

Cuts & Burns

In order to carry out a lash treatment the skin around the eye should be healthy. Any broken skin in or around the eye should be discussed with the client. If you choose to go ahead with the treatment be aware that it could be irritated and be a sign of other medical conditions.

Contraindication Summary: Restrictive

Cyanoacrylate (glue / adhesive)

Cyanoacrylate is found in all semi permanent eyelash adhesives. It is thought that around 5% of the population are sensitive. The symptoms are usually related to the eyes, nose and throat. If a client has a cyanoacrylate allergy then they are a total contraindication.

Contraindication Summary: Total

Diabetic Retinopathy

Diabetic retinopathy (die-uh-BET-ik ret-ih-NOP-uh-thee) is a diabetes complication that affects eyes. It's caused by damage to the blood vessels of the light-sensitive tissue at the back of the eye (retina). At first, diabetic retinopathy may cause no symptoms or only mild vision problems.

Contraindication Summary: Restrictive

Dry Eye Syndrome (keratoconjunctivitis sicca)

There are two forms of dry eye syndrome, wet and dry. Wet is an overactive tear duct that is trying to compensate for the lack of tears. Dry is the condition of having dry eyes. Other associated symptoms include irritation, redness, discharge, and easily fatigued eyes. Blurred vision may also occur. The symptoms can range from mild and occasional to severe and continuous.

If a client has a dry eye then take into consideration that she more than likely will be applying eye drops daily.

Contraindication Summary: Restrictive


There are many types of Eczema the most common being Atopic eczema (atopic dermatitis) is the most common form of eczema, a condition that causes the skin to become itchy, red, dry and cracked.

Atopic eczema is more common in children, often developing before their first birthday. However, it may also develop for the first time in adults.
It's usually a long-term (chronic) condition, although it can improve significantly, or even clear completely, in some children as they get older.

Symptoms of atopic eczema

Atopic eczema causes the skin to become itchy, dry, cracked, sore and red. Some people only have small patches of dry skin, but others may experience widespread red, inflamed skin all over the body.
Although atopic eczema can affect any part of the body, it most often affects the hands, insides of the elbows, backs of the knees and the face and scalp in children.

People with atopic eczema usually have periods when symptoms are less noticeable, as well as periods when symptoms become more severe (flare-ups).

Contraindication Summary: Restrictive


A neurological disorder marked by sudden recurrent episodes of sensory disturbance, loss of consciousness, or convulsions, associated with abnormal electrical activity in the brain. Should a client have Epilepsy discuss with them the treatment and decide if you should go ahead with the treatment.

Contraindication Summary: Restrictive

Eyelash Lice

Did you know that your eyelashes are vulnerable to lice infestation? Head lice are tiny insects that live on the scalp but occasionally are found living on the eyebrows and eyelashes. Because head lice spread easily from person to person, cases are seen often in schools, affecting all socioeconomic groups. Do you know how to spot eyelash lice?

What Are Eyelash Lice?


While lice are not dangerous, they happen to be extremely annoying and contagious.Lice are wingless insects that feed off of the blood and skin of people. An adult louse may attach itself to the skin around the eyelashes. then lay eggs or nits. The nits are attached to the shaft of the hair itself and hatch 6 to 10 days later. Within 15 days, the nits grow into adults and lay more eggs.

Contraindication Summary: Total


Folliculitis is a common skin condition in which hair follicles become inflamed. It's usually caused by a bacterial or fungal infection. At first it may look like small red bumps or white- headed pimples around hair follicles — the tiny pockets from which each hair grows. Folliculitis is restrictive because a client may have it on another part of their body, however if it is in the lash follicle then it is a total contraindication.

Contraindication Summary: Total or Restrictive


The most common symptoms of Hayfever are watery eyes, a runny nose, sore throat, sneezing etc. The cause of Hayfever can be from pollen and dust etc. Clients who suffer from Hayfever may have watery eyes which will prevent them from having the treatment done. They may also be tempted to ice and rub the eye area. Again discuss with your client and find out if the treatment would suit or not.

Contraindication summary: Restrictive

Herpes Simplex

Herpes simplex is a virus that causes cold sores. However, it can also cause eye infections. This is because the virus lives inside the nerves in your face and can travel down the nerves to your eye if you are unwell or stressed. It can be much more serious than just a cold sore: damaging your eye and causing permanent eyesight problems.

Contraindication summary: Total


Urticaria, also known as hives, is an outbreak of swollen, pale red bumps or plaques (wheals) on the skin that appear suddenly -- either as a result of the body's reaction to certain allergens, or for unknown reasons. Hives usually cause itching, but may also burn or sting. Clients who have hives are prone to having an over active immune system therefore it is not advisable to perform any lash treatments on a client with hives.

Contraindication Summary: Total

Hypersensitive Skin

Hypersensitive skin is defined as skin that is hyper-reactive to different factors of varying harshness that are well tolerated by normal skin. Clients with hypersensitive skin underlying medical conditions and are more prone to allergies. Therefore it is not recommended that a client with hypersensitive skin has any lash treatments.

Contraindication Summary: Total


Absence or loss of the eyelashes (and sometimes the eyebrows), either as a congenital condition or as a result of an infection.Without lashes a client can not have any lash treatment apart from strip lashes.

Contraindication Summary. Total (minus strip lashes)






Overhanging Eyelids

Clients with over hanging eyelids may not be suitable for
eyelash treatments depending on how severe the overhang is because it may obstruct the lashes. Try using a softer curl ie a J or B curl may be more suitable. If the skin doesn’t sit on the lashes then it is fine to go ahead with the treatment.

Contraindication Summary: Restrictive

Pregnant / Breastfeeding

Please check with your own insurance company weather a lash treatment can be carried out on a pregnant or nursing client as rules may vary. Whilst there is no evidence that eyelash treatments can have an effect on pregnant or breast feeding client be aware that they are more likely to be highly sensitive. This is currently a grey area in the industry. Is it better to air on the side of caution ?

Contraindication Summary:


Rosacea is a common rash, found on the central part of the face, usually of a middle-aged person. A tendency to flush easily is followed by persistent redness on the cheeks, chin, forehead and nose, and by crops of small inflamed red bumps and pus spots. Clients with severe Rosacea or Rosacea triggered from allergic reactions are not recommended to have any lash treatment. Clients with mild Rosacea triggered by the menopause or mild stimulants such as sunlight etc are considered safe to have lash treatments.

Contraindication Summary: Total or Restrictive


Scabies is not an infection, but an infestation. Tiny mites called Sarcoptes scabiei set up shop in the outer layers of human skin. The skin does not take kindly to the invasion. As the mites burrow and lay eggs inside the skin, the infestation leads to relentless itching and an angry rash. Clients with Scabies on any part of their body are considered unsuitable for any eyelash treatment until the is successfully treated and there are no symptoms present.

Contraindication Summary: Total

Twitching / Flickering eyes

The most common causes of eyelid twitch are stress, fatigue, and caffeine. Regular lash clients who get twitching eye from caffeine will know not to have a tea or coffee before their lash appointment. Most eyelid spasms go away without treatment in a few days or weeks. This can cause frustration to you as a lash technician as you have to be precise when performing your treatments. If the twitching is too severe you may not be able to carry out the treatment


Try a 5p coin on the eyelid this sometimes helps you can also ask your client not to talk and relax this sometimes calms it down a little.

Contraindication Summary: Total or Restrictive

Skin Disease

There are a wide variety of skin conditions. Therefore further investigation is necessary and in some cases a medical professionals approval is recommended.

Contraindication Summary: Restrictive



Trichotillomania also called hair-pulling disorder, is a mental disorder that involves recurrent, irresistible urges to pull out hair from your scalp, eyelashes, eyebrows or other areas of your body, despite trying to stop. It is not recommended that a client with Trichotillomania should have any lash treatment if they pull out their eyelashes.

Contraindication Summary: Restrictive

Weak / Brittle Lashes

Sometimes, there are underlying medical conditions that can lead to eyelash thinning. Vitamin deficiency and hormone imbalances can lead to hair loss over the whole body, including the eyelash. Eye infections like pink eye can also cause a thinning of the lashes and ageing. Brittle lashes can be caused from different lash treatments that have been over processed for example. It is not recommended that a client with weak or brittle lashes should have any lash treatment.

Contraindication Summary: Total


Chemotherapy and Radiotherapy can cause hair loss. Not everyone who has undergone this treatment will suffer from hair loss so it is up to you as a technician to decide wether

you go ahead with the treatment depending on the client themselves. Allthough it is not damaging to a clients natural lash to have a lash treatment the clients lashes may be weaker than usual post treatment. It is recommended to wait 3 years yes you read right 3 years post treatment to have any lash treatment to ensure full health in the lash has been restored.

Contraindication Summary: Total or Restrictive.


Permanent makeup treatments to the eyes take 4 + weeks to heal it is recommended that permanent makeup treatment is fully healed before a lash application.
Eyelash tinting treatments should be carried out at least 24 hours in advance to any lash treatment however be aware that if petroleum jelly is used within the timing treatment it could act as a barrier and prevent the adhesive from a full bond to the clients lash.

Lash lifting should be carried out at least 48 hours prior to having a lash application this is because a lash lift needs 48 hours completely dry in order to fully work.


The most common signs of an allergic reaction are redness, swelling and itching.
In rare instances even with a negative patch test clients can have an allergic reaction.

Try not to panic, keep calm and conduct yourself professionally this will calm the client. Inform the client that they MAY of had an allergic reaction.
Remove all products from the clients eyes.
Check that you have fully completed the clients record card (in pen).

Watch for any increasing signs of distress. Advise your client to see their GP.

Provide your client with your contact details this will help to make them feel at ease. Provide your client with product information.
Please contact us and give us the information.
Record the reaction in an incident book.

In more severe cases then you may have to call 999


There are 2 types of eyewash that can be carried out:


Open Eye Wash

Usually used to remove any foreign objects out of the eye area.

Do do this you will need:

A pod of sterile eyewash
A tissue


Closed Eye Wash

Usually used to relieve discomfort for example after a tinting treatment.

To do this you will need

A pod of sterile eyewash
A tissue




It is important that you understand lash hygiene not only for yourself as a lash technician but so that you can educate your clients. When we apply lash extensions we need to leave a 0.5 - 1mm gap from the semi permanent eyelash that we are applying to our clients natural lash and the skin this is so that we don’t cause our client any irritation and so that the adhesive doesn’t touch the skin. If your client doesn’t wash her eyelashes correctly a build up of contaminants get in this gap such as sweat, skin, fallout from makeup, mascara etc. There are currently lots of different eyelash washes / cleansers that are specifically designed on the market that can be used to wash lashes. You will be shown a video demonstration on the day of your training on how to correctly was lashes. It is not recommended that you use Johnsons baby shampooer any other types of baby shampoo for washing eyelashes.


All businesses in the UK must comply with current UK Laws and Regulations. These include:

The new Coronavirus Guidelines please refer to and for the most up to date guidelines.

The new GPDR’s
Health & Safety at work Act 1974
Workplace Regulations Act 1992
Employers Liability Act 1969
The Consumer Protection Act 1987
and more. Please refer to these individual websites for more information. is a good place to start.


All of our foundation courses are fully accredited and contain the key knowledge will ensure that all our qualified Lash Technicians need in order to be competent at performing our lash treatments. You will undertake various assessments in order to qualify at different stages of your training with us. Being qualified means you can get insurance. It is not a legal requirement for you to hold insurance to carry out your lash treatments however it is strongly advisable.

Here at the academy we use Professional Beauty Direct we will give you a leaflet on the day of your training you can get students insurance from them for as little as £25 and a full insurance annual cover is no more that £55 they also have excellent customer service.





In order to have a safe working environment we recommend the following steps are used:

A clean & tidy workspace Enough space
Suitable lighting
Good working temperature Good ventilation

Have an accident record booklet Have a health & safety policy Risk assessment

The right workplace facilities ie Toilets, Drinking Water, Eating etc






Subject to the Coronavirus Pandemic some of the key points below have changed we have left them in this learning guide but we now also have a Coronavirus Awareness Guide

It is also important to have a hygienic workplace you can look into the following key points more by searching online. Here are our important hygiene steps that we take for your recommendation:

General Hygiene: Is your treatment room well kept ? is it clean, well lit and has good ventilation ?

Hand Washing: Prevents the spreading of infection and should be done before and after every treatment.

Hand Sanitising: Should be done before any treatment. Alcohol based hand sanitiser will kill germs and increase hand hygiene however you must wash your hands before using hand sanitiser otherwise it will not work. Clothing: Personal appearance is key to keeping your business professional looking and first impressions count in our industry ! PPE where needed should be worn. These could include: Gloves, Hygienic face mask, Aprons, Head Bonnet and many more.

Cleaning and Disinfecting the workplace: Every lash technician should have a clean and disinfected workplace. Don't compromise on this it will help to eliminate and harmful bacteria and prevent cross contamination and will ensure professionalism. Used as part of your daily routine it will soon become second nature.




Well done for doing your pre course learning ! your next step is at the academy and I can not wait to meet you !


Please note that for Classic & Volume basic lash training you will take an exam on arrival at the academy


RH Lash Brow & Make Up Academy


Unit 5, The Stables, Manor Business Park

East Drayton, DN22 0LG

01777 248756